Testimonials

  • Testimonial - Mark Alexander Wraith, Southbank, London

    "Ruston Builders are the best imaginable team for building and all aspects of improvements to properties.

     

    After a long life of dealing with builders, plumbers and electricians with very mixed results, I can highly recommend the team.  Ruston Builders are in and out in the shortest possible time, delivering attention to detail and sustained care going forward.  The team is congenial and brilliantly managed.  I could not be happier with the results I have had from paving and drain work, highly skilled roofing, period brickwork, difficult plumbing issues resolved, expert electrics and the overseeing of sub-contracted glass roofing to my particular specifications.  Several quite difficult problems were solved because of John Ruston's experience and skill."


  • Testimonial - Kathryn Jackson, Waterloo, London

    "Always prompt and cheerful, the builders in the Ruston team are in my experience, trustworthy and competent and give sensible advice.

     

    John himself is able and willing to help with advice and suggestions in the design process. He and his team care about all aspects of the build.  They are mindful of the community and work in a respectful and orderly manner.

     

    John is available to deal with any issues 24/7.

     

    After completion, any follow-up is provided as necessary."


  • Testimonial - Ivor Mazure, Waterloo, London

    "My wife and I have found Ruston Builders' work to be of a very high standard and his workforce are always willing to be of assistance.  The team renovated our house including our bathroom, kitchen and bedrooms and converted a rundown outbuilding into an office.  

     

    All jobs were carried out to a high standard and we would recommend Ruston Builders to anyone looking for a good construction company."

     


  • Testimonial - Sharon Blake, Southbank, London

    "We have used Ruston Builders over the past 6 years on our grade 2 listed London townhouse.  john is highly experienced and very knowledgeable and has been very good at solving the problems we give him.

     

    We have used him for structural work, a new roof, new floorboards, new bathroom, complete redecoration, electrical, shelving, balustrades, garden paving and he even built us a garden table to our own design!

     

    He and his team are professional, trustworthy and personable and carry out their work to a high standard.  He is always at the end of a phone if we need him.  I would not hesitate to use him again or to recommend him to others."


  • Testimonial - Melissa Mackey, Hatton Garden, London

    "Ruston Builders converted our small office building into a beautiful, modern home. Building an extra storey, putting in a staircase, a picture window, and skylight, Ruston created a light airy living space at the top of our mews building.  This was no easy job, working in a narrow road with restricted access for vehicles and with neighbouring buildings abutting on three sides; there was plenty of negotiation with neighbours involved.  John Ruston's cheerful pragmatism saw it through with the minimum of fuss.

     

    Ruston's experiences team installed a new kitchen, two bathrooms, an energy-efficient boiler and central heating system.  The entire building was rewired and Ruston oversaw the installation of solar panels to the new flat roof.  Whatever we asked of Ruston Builders, it was met with a knowledgeable and considered response.  This was our first time working with the company but we soon learned that we could trust the team to keep us informed and flag up potential problems before they arose.

     

    When the job was finished there was very little 'snagging' to be done.  As soon as we identified an issue, the team was back to fix it.  It is an impressive after-care service which ensures that I have no hesitation in recommending Ruston Builders."

     


  • Testimonial - George and Lucy Cooper, Islington

    "When you have building work carried out sometimes you take a step into the unknown but our concerns were quickly put to rest.  John and his team are on the ball, they keep you informed, take care of everything and delivered to a high standard and on time.  We're extremely grateful to them and we wouldn't hesitate to recommend Ruston Builders."

  • Testimonial - Paul and Ann Coggle, London Southbank

    "We have used Ruston Builders since 2009 for various construction and maintenance jobs on our property.  These have included digging out our basement and thereby providing us with two additional rooms, installing a shower room, re-wiring the whole house, re-laying paving stones and fitting lighting in our courtyard garden, down to smaller jobs such as repairing leaks in a glass roof, replacing missing roof tiles and dealing with emergencies.

     

    We have been very pleased, not only with the outcomes but also with the friendly and accommodating team and after-sales service."

     


  • Testimonial - Jo & David, Waterloo

    "John Ruston is literally a household name in our grade II listed area: the company came highly recommended by friends and neighbours. It was great to see for ourselves why. The overall experience was as smooth as possible, given that we carried on living in the house whilst our kitchen was in the hands of John’s team; the result is outstanding.

    The team worked hard to achieve our requests and showed flexibility and imagination whenever adjustments were required.

     

    John (and his team) has a great “Can do” attitude and the expertise to match. He was always happy and available to discuss details either by phone or by coming in person to the site. Their sensitivity for the buildings in our area helped – John and his team were able to do exactly what was right for our house.

     

    There was great communication among all the members of the team to solve any issue or to make any improvements to the tasks at hand. Great attention to detail. The team were always happy to answer our questions or hear anything we wanted to mention, explain our options and every step.

     

    The work started exactly on the day it had been scheduled, that is a date that best suited our family commitments, not the other way round. The timing and coordination of the team (builders, plumber, electrician and carpenters) were perfect as preparation work needed to be carried out before the delivery of our kitchen units.

     

    The rooms, the hallway and furniture near the kitchen were duly protected before the work started and the team was happy to stay longer on a Friday afternoon to make sure we had the appliances working over the weekend.

     

    The units were fitted flawlessly, a tour de force given that every millimetre counted in our kitchen and the team was not familiar with the kitchen company we had selected.

    John and Tony were great at explaining on how to look after our worktops and floor, and come to think of it, they were always happy to share great tips.

     

    Our kitchen was ready within the estimated time frame and it looks amazing!” 

     


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